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SECTION 1: ABOUT LITTLE BABY GRAINS

1. How different are the grains sold by Little Baby Grains and the rice that we eat?

    Little Baby Grains uses organic and natural grains with a softer texture and high nutritional value. Our rice is specially selected in terms of quality and suitability for our little ones' delicate tummies. For instance, the premium, natural white rice which is used in Little Baby Grains' PREMIUM range has 1.5 times the amount of Vitamin B compared to average white rice. Vitamin B1 is known to play a fundamental role in energy metabolism.​ (Source: Malaysian Agricultural Research and Development Institute (MARDI)). Additionally, we have 3 different ranges - PREMIUM, BASIC and NUTRITIONIST FORMULATED to meet the comprehensive needs of our little ones!

    2. What are the benefits of the products sold by Little Baby Grains?

    Each of the products sold by Little Baby Grains have their respective nutritional benefits for your babies and toddlers.

    The white and red rice in the PREMIUM range are premium in nature as they are naturally sweet tasting, being planted in the mountainous regions of Borneo without the use of pesticides. These grains are also limited in production. Additionally, the white rice is recognised as a good source of protein (Source: MARDI Publication, 2014).

    The BASIC range uses natural medium grain white rice, which has a naturally sweet taste as well, and is fluffier. BASIC is also a more affordable option overall. Our BASIC range also allows your little one to consume the superfood quinoa before 1 year old, in the form of quinoa flakes! This means that your little one can now receive a good source of protein even at a young age, while ensuring that it is soft enough for him to chew and digest!

    The NUTRITIONIST FORMULATED range is jointly formulated by a Certified Nutritionist together with our founder, who is a mother and Dr. Sears Certified Health Coach, to address issues commonly faced by Mummies, such as eczema, colic, constipation and babies who are premature or picky eaters!

    Our PASTA is organic and gluten-free, thus making it suitable for babies with allergies too. 

    Our NOODLES include baby noodles and ramen for kids, which contain vegetables, thus making it nutritious and yummy with the natural flavours of the vegetables!

    3.   Why should I choose Little Baby Grains?

    We use organic and natural ingredients. We advocate clean and wholesome foods. We only select quality ingredients which are either organic or natural.

    We're passionate about helping you! From the moment your baby starts solids, we are there for you. Recipes, instructions and guides are provided. As our esteemed LBG Mummy (or Daddy), you will receive continuous help and support from us via our social media channels. You are also welcome to join our Facebook group "Recipes for Mummies", where you will receive access to unlimited recipes and support from our Mummy community!

    We believe in nurturing community and are strongly committed to an ethical way of doing business. Where possible, we source our ingredients from local farmers and we only work with ethical partners. 

    SECTION 2: ABOUT OUR GRAINS

    1.   Where are the grains sourced from?

    The grains are sourced both locally and overseas, from Malaysia, Vietnam, PRC and Bolivia. The country of origin is also stated on the packaging.

    2.   Does Little Baby Grains have organic certificates?

    Our organic certifications are owned by our importer. We are happy to share them with you upon request

    3.   Does it mean that I can feed my baby these products without the need to add vegetables or meat?

    No, it is important to consume the grains as PART of a balanced diet in order to obtain good overall nutrition. This means that a good diet of vegetables and protein is necessary in addition to our products.

    4.   My baby is 1 year old and I noticed that there are many choices. Which should I choose?

    For a recommendation on which products to get, please take our quiz! 

    GET A RECOMMENDATION

    5.   I heard that quinoa is highly nutritious. Why can't I give it to my baby before he is 1 year old?

    Quinoa is also called a superfood because it is a good source of many nutrients, including quality protein, dietary fibre, polyunsaturated fats and minerals. Little Baby Grains however recommends serving whole quinoa grains to babies above 1 year old, as younger babies may find it difficult to digest quinoa. We have recently launched a new product line-up, known as the BASIC range. The BASIC range now allows your little one to consume the superfood quinoa before 1 year old, in the form of quinoa flakes!

    6.   Can my family eat the same grains as my 1-year-old?

    Yes! Since the grains are generally more nutritious than our everyday white rice, it is certainly beneficial for your family to eat the same grains as your 1-year-old toddler. The combination of wholegrains is definitely a healthier choice than plain white rice.

    7.   Are there cooking instructions?

    Yes! Each product (grains and pasta) comes with cooking instructions including the amount of water to use and the cooking duration. If you purchase the grains from the PREMIUM range, we provide recipes on each label! If you purchase the Starter Kits, each Kit comes with an additional 8 recipe cards. These recipes are different from the recipes in the individual packs from the PREMIUM range.

    8.   How can I cook the grains?

    Our grains can be cooked on a stovetop, in a slow cooker, rice cooker, or in any baby food cookers, such as Beaba Babycook, etc.

    9.   How much water should I put in?

    For 1 spoonful of the grains, add 3-4 spoons full of water into the pot to make rice. Add 1-2 more spoons full to make porridge instead. For grains that are high in fibre (such as red rice, quinoa and buckwheat), you can soak the grains for 15-30 minutes in water before cooking them. This will speed up the cooking time.

    10.  Do I need to soak the rice before cooking?

    Some of our grains require soaking before cooking. Kindly note the following recommendations:

    Cooking as rice: If cooking the grains as rice instead of porridge, soaking is recommended to speed up the cooking process especially for Step 4 Nutri-Colour and Step 5 Q-Junior from the PREMIUM range, as well as Let's Nourish from the BASIC range.

    For Fibre Glider and Iron Power from our NUTRITIONIST FORMULATED range, soaking is required.  

    11.  Do I need to blend or puree the grains before giving it to my baby?

    Pureeing is recommended for ages 6-9 months. For 9 months and above, the grains are generally soft enough without the additional need for blending or milling. However, parents are advised to observe their babies' own development pace as some babies may require more assistance in chewing their solids. In such cases, it is recommended to puree the cooked grains together with their baby's vegetables, fruits or meat.

    12.  Can I puree the grains along with my baby's vegetables and meat, then freeze it for the week?

    Generally, freezing rice porridge is not recommended due to concerns on colic (wind). You can instead freeze the puréed vegetables and meat but cook the rice porridge on a daily basis. The frozen puree can then be added to the rice porridge.

    13.  I'm a busy parent so I don't have time to cook my baby's porridge before I leave for work. What should I do?

    You can cook your baby's porridge in a slow cooker before going to bed the night before. Simply set the slow cooker mode to "Low" heat and let it cook overnight.

    14.  How long can I keep the grains for?

    The expiry date is written on our rice packs, however, as a general rule of thumb, you can keep the grains for up to 12 months in the refrigerator.

    15.  Do I need to keep my unopened grains in the fridge?

    Yes, all grains both opened or unopened should be stored in the refrigerator to preserve freshness and prevent contamination by bugs.

    16. When I wash the grains, sometimes it falls out easily. What is the best way to wash the grains?

    Use a sieve! The sieve will help to catch the smaller grains and prevent wastage.

    17.  What is the difference between the PREMIUM and the BASIC range?

    The difference between the PREMIUM and the BASIC range is in the grain type, as well as the formulation for the different products.

    The white and red rice in the PREMIUM range are premium in nature as they are naturally sweet tasting, being planted in the mountainous regions of Borneo without the use of pesticides. These grains are also limited in production.

    BASIC uses natural medium grain white rice, which is more widely available. Nevertheless, it has a naturally sweet taste as well, and is fluffier. BASIC is also a more affordable option overall.

    18.  Is the BASIC range less nutritious compared to the PREMIUM range?

    Nutritionally, each range has their respective strengths. For instance, Fresh Start has a higher quantity of dietary fibre compared to Let's Eat, whereas Let's Chew has a higher quantity of protein compared to Junior Nutri-Colour.

    19.  Which product should my baby choose – PREMIUM or BASIC?

    Let your baby try the different products and they will indicate their preference accordingly. With the introduction of BASIC to our product line-up, we are now providing our #LBGMummies with a variety of excellent options for their little ones!

    20. Can my baby consume the NUTRITIONIST FORMULATED range on a daily basis?

    Yes, definitely! While the grains in the Nutritionist Formulated range are aimed at targeting specific conditions that your baby is facing, they are also good to be taken regularly / daily to maintain your baby's overall health. Nevertheless, the grains are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a doctor.

    21. There are 2 Starter Kits - GOLD and PREMIUM. Which should I choose? 

    As a start, we recommend the GOLD Starter Kit. This is because this Kit offers better variety to your baby with the BASIC Let's Eat grains for a simple and clean start to eating solids, followed by NUTRITIONIST FORMULATED Tummy Care, which takes care of your baby's tummy health, as they start to explore new foods. Furthermore, the GOLD Starter Kit contains a Food Journal, to journal your baby's progress. This Food Journal is meant to be kept as a memento of your baby's major milestone.

    SECTION 3: ABOUT OUR CEREAL

    1.   What is special about Little Baby Grains' CEREAL range?

    Little Baby Grains only uses premium and specially selected ingredients to formulate our instant wholegrain baby cereal. 

    Benefits: 

    Fortified with a special ingredients, known as M-Gard®
    M-Gard® is a high bioactivity Norwegian yeast beta-glucan, also known as an immunomodulator. Even though yeast beta-glucan can also be found in oats and barley, we have specially selected M-Gard® due to their special molecular structure, which is different from normal yeast beta-glucan. This makes our cereal effective in enhancing baby's vital defense mechanisms against pathogens such as bacteria, virus and fungus

    Made from wholegrains
    Wholegrains are grains which contain the bran, which is a fibre-rich outer layer that contains vitamins and minerals. In its raw form, wholegrains may be harder for babies just starting solids and difficult to digest. However, we have ensured that the wholegrain brown rice used in our cereal formulation are sufficiently fine andsmooth to prevent baby from choking and easy to digest!

    Made from premium brown rice, free from toxins
    Our cereal is worry-free for Mummies! Little Baby Grains only uses brown rice, which is free from toxins that are harmful to babies like lead, arsenic and mercury

    Contains premium non-GMO and organic ingredients
    We work with international reputable partners to obtain our premium ingredients for your peace of mind.
    - Non-GMO beetroot: We have partnered with a reputable supplier from France to ensure that the beetroot is non-GMO (Genetically Modified Organism) and in compliance with Good Agricultural and Collection Practices (GACP)
    - Organic supergreens: The supergreens used are organic and dehydrated using BioActive Dehydration™, which is a gentle drying process at less than 41ºC with no thermal degradation to the greens. This gentle process ensures that the nutrients, as well as the colour, flavour and aroma of our supergreens are retained

    Individually packed in sachets for convenience
    Cereal is one of the most convenient baby food to bring along when you are on-the-go. To ensure 100% convenience for our parents, we created our instant wholegrain cereal in sachet packaging

    Instant, only need to add hot water
    Tear-pour-mix! Preparing this cereal is as easy as ABC in only 3 simple steps!
    1 - Tear open the sachet
    2 - Pour in hot/ warm water
    3 - Mix well

    Manufactured in a clean and compliant GMP facility
    Our wholegrain cereal is manufactured in a Good Manufacturing Practice (GMP) facility, in compliance with HACCP and MeSTI regulations. The facility is also HALAL-certified

    2.   Is the CEREAL range Halal?

    Yes, only 100% halal ingredients are used and the cereal is manufactured in a halal-certified, GMP facility. We are currently waiting for our Halal code number from JAKIM, and our packaging will be updated as soon as we receive it

    3.   Where are the ingredients from?

    Brown rice - Malaysia
    Non-GMO beetroot - France
    Organic supergreens - United States of America (USA)

    SECTION 4: ABOUT OUR NOODLES / PASTA

    1.   What are the types of noodles available?

    We have various types of noodles ranging from noodles for your baby to pasta and ramen for kids.

    2.   Are the noodles organic?

    Our pasta is organic and gluten-free, whereas our baby noodles and ramen both contain natural and organic ingredients. Also, we have taken great care to ensure that there are no preservatives, no artificial flavours or artificial colours in all our noodles. Only premium, 100% all-natural ingredients are used to make these noodles. 

    3.   What are the benefits of your noodles?

    Pasta: Our pasta is not only organic, but also gluten-free. Gluten-free means that more babies have access to superior foods, even those who have allergies or are unable to take gluten. Additionally, gluten-free means that your baby's gut health is cared for!

    Noodles: Besides being specially formulated and made from 100% natural ingredients, our noodles are made in small batches to preserve the quality and freshness. Manufactured in a Good Manufacturing Practice (GMP) facility in accordance with HACCP requirements for food safety, each noodle piece is oven dried and individually packed and sealed to ensure a hygienic manufacturing process. Additionally, we use organic Australian salt, which is one of the purest, highest quality pollution-free fine salt in the world. This salt naturally contains calcium and magnesium and is organically accredited by the BFA, Australia's leading accreditation body. This salt is also environmentally friendly as the production of this salt emits 6 times less carbon dioxide 

    4.   But....I thought kids should not eat foods with salt. Is it OK for the noodles to contain salt?

    Salt contains sodium, which is an essential mineral. Humans can't live without sodium, as we need it to transmit nerve, contract and relax muscle fibers, and maintain a proper fluid balance. (Source: Harvard Health Publishing)

    Since sodium is present in most natural foods like rice, vegetables and meat, as well as processed foods like biscuits and bread, parents are advised not to add anymore salt into their children's meals when cooking for them.

    Salt is a necessary ingredient in the production of noodles to provide the right texture and to bind the noodles. We use a very minimal amount of salt in our noodles - 0.5% for the baby noodles and 1.5% in the ramen. Also, we have taken care to ensure that this salt is pollution-free as it is sourced from an untouched lake (sea salt could be polluted with microplastics) and is of the highest quality.

    Even though we have used a small, almost negligible quantity, as always, we continuously uphold our ethics and the mandate entrusted to us by our LBG Mummies and Daddies. This means ensuring that our ingredients are of a high quality and secondly, declaring honestly on our ingredient list.  

    5.   If the ramen already contains vegetables, does it mean that I don't need to add anymore vegetables into the noodles? 

    You will still need to add in vegetables and meat to ensure a balanced and healthy diet into your child's noodles. This is because we need a good serving of vegetables daily in order to obtain the necessary fibre and nutrients. Our ramen is aimed at increasing the opportunities for your child to obtain their necessary daily intake of nutrients! Oh, and it's super yummy too!

    6.   Since the ramen is meant for kids, what age can my baby start eating the ramen?

    As long as your baby can chew well, is consuming finger foods well and has transitioned to porridge without blending already, you can let your baby try out the ramen! 

    7.   I just bought 2 boxes of beetroot noodles. Why does the noodle colour in each box look different? 

    The beautiful colours of Little Baby Grains' ramen come from 100% natural vegetables, as such, don't worry! It is perfectly normal for the noodles to have colour variations.

    8.   Are the noodles and pasta suitable for vegetarians? 

    Yes, our noodles and pasta are suitable for vegetarians and they do not contain any eggs. 

    SECTION 5: ORDERS, PAYMENT AND RETURNS/EXCHANGES

    1.   How do I purchase the products?

    You can place an order through our website here, Shopee, Lazada or purchase from our retailers

    2.   I have ordered from this website. How do I make payment?

    1. GrabPay
    2. Bank transfer. You should receive an email from hello@littlebabygrains.com with the order summary and payment instructions. Please check your Spam / Junk folder if you don't see the e-mail. Once you have made payment, please e-mail us your proof of payment and your order number.

    3.   I have made payment. What's next?

    Our team will process your order within the next working day and you will receive an e-mail with the tracking number. If you don't receive an e-mail within 1 working day, kindly drop us an email or contact us via our social media channels and we will follow up on your order immediately.
    Note: If you paid via bank transfer, please e-mail us your proof of payment and your order number.  

    4.   Can I pay by cash on delivery (COD)?

    Unfortunately, we do not offer this at the moment. Please proceed by paying through bank transfer. Our bank details are:
    Bank: Maybank
    Account Name: Gnubkins Sdn Bhd
    Account Number: 514392523382

    5.   When will my order be shipped?

    We ship daily from Monday to Friday, excluding weekends and public holidays. Your order will be shipped out on the same day if payment is made by 11am (excluding weekends and public holidays). Otherwise, we will ship out your order within the next working day. Your tracking number will be sent to you via e-mail once your order is shipped. Your order will be shipped via standard courier service.

    6.   How much do I have to pay for shipping?

    Shipping charges within Peninsula Malaysia are as follows: 
    - RM6 for order value totalling RM40
    - RM1.50 for order value totalling RM60
    -FREE for order value above RM60

    Shipping to East Malaysia is based on the actual parcel weight and prevailing Poslaju rates. 

    7.   When will I receive my order?

    Your order will be shipped via standard courier service. Standard delivery time takes 1-3 working days for local orders and 5-7 working days for international orders. 

    8.   Can I pick my order up from your office?

    We are so sorry! At the moment, we are unable to cater for self pick-up option.

    9.  Do you deliver to Singapore?

    Little Baby Grains is available for purchase via the following links:
    Shopee Singapore
    Lazada Singapore

    10.  I would like to make a return or exchange. What is the process?

    Please e-mail us at hello@littlebabygrains.com or reach out to us via our social media channels and we will assist you within 24 hours